Job Description
Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members.
- Supervise and manage daily activities of the department.
- Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Educate / train team members on current safety issues to ensure compliance with all local laws and safety regulations.
- Work with Design and Construction team, engineers, and / or outside architects regarding renovations and other such projects;
contact contractors for bids and meet with appropriate construction supervisors.
- Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents.
- Ensure the execution and achievement of the hotel's preventive maintenance program.
- Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
- May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and / or manage the relationship with a third party security firm contracted for such purposes.
- Monitor budget and control expenses within all areas of the department.
- Participate in the preparation of the annual departmental operating budget and financial.
Team Management
- Plan for future staffing needs.
- Interview, select and recruit team members.
- Identify and develop team members with potential. Mentor and train appropriate employees for upward growth.
- Conduct performance review with the team.
- Constantly monitor team members’ appearance, attitude and degree of professionalism.
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.
- Prepare payroll and gratuity reports.
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.
him /
Other Responsibilities
- Be fully conversant with hotel fire & life safety / emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Attend all briefings, meetings and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Work Experience
- Bachelor’s degree in Engineering or equivalent.
- Minimum 2 years of relevant experience in a similar capacity.
- Excellent reading, writing and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good working knowledge of MS Excel, Word, & PowerPoint.
- High degree of professionalism with sound human resources management and business acumen capabilities.
Benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21