E-Commerce Specialist

As our E-commerce Staff, you'll play a crucial role in driving online bookings for our stunning villa collection. You'll be responsible for:

1. Managing online listings: Creating compelling descriptions, optimizing content for search engines, and maintaining beautiful visuals that showcase the unique features of each villa.

2. Responding to guest inquiries: Providing prompt and informative communication to potential guests, answering questions about the villas and the surrounding area, and converting leads into bookings.

3. Running targeted online marketing campaigns: Implementing strategies to attract the right audience through social media, email marketing, and other online channels.

4. Analyzing website traffic and booking data: Monitoring performance, identifying trends, and providing insights to optimize marketing efforts and improve conversion rates.

5. Staying up-to-date with industry trends: Researching the latest e-commerce tools and technologies to ensure we stay ahead of the curve.

6. Collaborating with the wider team: Working closely with the marketing, sales, and operations teams to ensure a seamless guest experience.

Requirements:

1. Fluency in English is a must.

2. Minimum of 1 year experience in e-commerce or a related field.

3. Proven ability to create engaging content and manage online listings.

4. Excellent communication and interpersonal skills.

5. Strong analytical and problem-solving skills.

6. Proficiency in social media marketing and online advertising platforms.

7. A passion for travel and tourism, preferably with knowledge of Bali.