Perusahaan

Shared Services Center - MooreLihat lainnya

addressAlamatOk Aom, Pegunungan Bintang, Papua
type Bentuk pekerjaanFull-time
KategoriHotel / Restoran

Uraian Tugas

We are pleased that you are exploring Hyatt Hotels Corporation.  Hyatt is a place where high expectations aren’t just met- they’re exceeded.  We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences.  It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  At Hyatt, we care for people so they can be their best.   Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives.  We continue to be recognized as one of America’s best companies for minorities.  Associates of Hyatt are given the tools from the first day to make a difference.  Hyatt employees enjoy the following benefits:  health and welfare programs, Hyatt retirement savings plan, and educational assistance, employee stock purchase program, 12 free room nights for full time associates after one year of service, community involvement, and wellness reimbursement.

The Hyatt Shared Service Center provides accounting and customer support for over 150 Hyatt Hotels in North America and Latin America.  Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it’s career opportunities, job enrichment or a supportive working environment.  We were recently named in the Oklahoman’s Top Workplaces for 2016.  If you are ready for this challenge, we are ready for you!

The purpose of this role is to post Event Billing payments and support the Event Billing team with other duties, including cross-training as an Event Billing Analyst and filling in as needed. The Event Billing Cashier will be responsible for ensuring payments are posted accurately and efficiently and ensuring transactions are handled in accordance with standard operating procedures/departmental guidelines. Event Billing Cashiers are responsible for building and maintaining productive relationships with analysts and supervisors to ensure goals and deadlines are met.

Essential Functions:

  • Post payments from payment system into the hotel PMS system to the correct customer account.
  • Review reporting to ensure postings balance between payment system and hotel system.
  • Cross-train and assist as an Event Billing Analyst as needed.
  • Other duties as assigned by supervisor/manager.
  • Regular attendance is expected based on schedule and business needs.
  • Work well with others at a variety of levels within the organization.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.​​​​​​​

Meminta

Experience

 1 year customer service experience in one of the following industries: 

  • Hospitality 
  • Accounting

6 months working experience with the following: 

  • Accounting or Property Management System 
  • Microsoft Office Suite

Working experience processing payments and/or billing at a high volume  

Education

· High School Diploma or Equivalent

Computer Skills Needed to Perform this Job

Experience with the following software a plus: 

  • Opera or other Property Management System
  • Ability to multitask between PC and web-based programs 
  • Ability to communicate easily with both internal and external customers 
  • Exceptional time management and organizational skills 
  • Accurate and efficient data entry skills  
  • Maintaining a positive attitude during difficult conversations 

Additional Comments and Requirements

  • Ability to collaborate with cross-functional teams across all levels of the organization  
  • Ability to maintain a positive and energetic attitude 
  • Ability to work inclusively, independently, and without excessive supervision  
  • Ability to communicate appropriately to all-levels of the organization.   
  • Appreciates diversity  
  • Ability to learn new skills, technologies and business processes quickly.  
Refer code: 610079. Shared Services Center - Moore - Hari sebelumnya - 2024-02-09 02:18

Shared Services Center - Moore

Ok Aom, Pegunungan Bintang, Papua

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