Field Collection Manager

Responsibilities:

• Ensure account distribution to external team and also handle the agency team
• Ensure field collector knows and understands the KPI to be achieved
• Review result from QC Field
• Compiling report performance collection
• Prepare incentive calculation based on performance and scheme
• Ensure memo from visitation result field collector to customer recorded in system
• Coaching low-performance Field Collection team leader
• Ensure no high-risk findings will impact business sustainability
• Prepare, document and monitor the effectiveness and custody of the collection strategy and procedure
• Tracking and evaluating the effectiveness of all collection strategies

Requirements:

• Having experience as a field Collection Manager at least for 5 years
• The candidate must possess at least a Diploma's degree in any field
• Good knowledge in collection and experience handling external team and agency team
• Good leadership means being able to build and lead a team
• Able to read and provide collection reports
• Good understanding in control, monitoring and coaching
• Candidate must be senior level, maximum 45 years old
• Able to speak English, minimum passive
• Able to work under pressure and target
• Highly motivated, self-driven, able to work without close supervision, making decision and having a strong control attitude
• Willing to travel outside Jabodetabek area