AlamatOBJECTIVES
- Plans and manages medium-sized Business Customers
JOB DUTIES
- More focusing on seek and prospects for medium business customers (MBC) targets to win new customers, (new customer: no trading on the last 12 months)
- Nurture the customers’ business over 12 months before hand over to CS/OPS by retain and grow customer additional business, increase share of wallet from existing MBC
- Maintains and develop relationship with customer and their affiliate by conducting joins customer visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
- Take a role as marketing intelligent by updating market conditions including any new government regulation
- Assesses the type and size of customer needs and recommends solutions based on customer needs by using industry knowledge
- Closes business connecting a customer need with a DHL solution and the value it may create for the customer
- Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
- Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
- Completely uses DGF ISell/CRM as long as to be responsible in maintains ISell/CRM data quality
- Transfers SC with high value potential to key account Sales channel and opportunities with lower value to CS/OPS or account bucket in ISELL (in case lead was not assigned correctly)
- Comply with QHSE procedure and regulation including actively participate in all QHSE program
JOB REQUIREMENTS
- Education background minimum Bachelor Degree, Master Degree is an advantage
- Experience in Sales and Marketing minimum 2 years, logistic background is an advantage
- English Fluency both in writing and speaking
- Computer Literacy is a must
- Results oriented without compromising Respect
- Has all technical competencies that required by the position
