Uraian Tugas
Deskripsi
Job Descriptions:
Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systemsPerform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipmentServe as company liaison with customer on administrative and technical matters for assigned projectsCoordinate logistics arrangements and with customer on equipment related mattersRespond to customers' complaints, provides time to solutions to resolve customers' issuesMonitor the performance of the product, provide regular update report and feedback on customer's service requestsReport common complaints of customers to management in order to address the situation for future referenceIdentify opportunities for improvements and changesFacilitate effective team interaction. Keep track of lessons learned and share with team membersDeliver engaging, informative, well-organised presentations to external and internal customers
Job Requirements:
Master/Degree in Electrical/ Electronic Engineering or its equivalentAt least 2 years of relevant experience with semiconductor equipment knowledgeExperience in Deposition process (Thin film deposition) or Etching processStrong communication and good interpersonal skillsA meticulous, organized and resourceful team playerA highly motivated individual who works independentlyWork in cleanroom wafer fabrication environmentRequire to work or be on standby during after office hours/weekend/public holiday