Alamat
Bentuk pekerjaanQualifications & experience
- Vocational qualification or diploma in hospitality-food & beverage and/or any initial training, as long as the person is highly motivated by the sector and that his/her level of commitment and skills have been validated.
- Good knowledge of Windows
- Fluent in the local language; business English
Tasks & responsibilities
- • Has an impeccable attitude which conveys the image of the brand and hotel
- • Welcomes guests as soon as they arrive with great care and attention
- • Helps encourage customer loyalty by building friendly, personalised relationships
- • Ensures that administrative procedures never take priority over guest relations
- • Anticipates guests' needs and takes them into consideration
- • Handles any guest complaints and/or remarks; provides a response as soon as possible, respecting the Ibis 15-minute contract
Benefits
- - Internal Development in Taman Safari Group - Special and Free Entrance in Taman Safari Group as Staff benefit
