Manage customer questions, assist with problem resolution and documentation fulfillment.
Liaison for customers, sales staff and production operations team regarding product safety, quality and regulatory compliance and company products and processes.
Build relationships with internal and external partners to understand the detail necessary to execute on customer related offerings that drive profit centers for the company.
Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
Translate complex information from multiple sources into a communication message that is easy for the customer to comprehend.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Refer code: 717074. Cargill - Hari sebelumnya - 2024-04-02 01:31
Alamat
