Guest Service Agent

Job Description For Guest Service Agent

Hotel Name
Job Description

• Provide quality service to the guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in written as required.

Work Experience
-Hotel & Tourism education background
-Minimum 2 years of relevant experience in a similar capacity
-Good reading, writing and oral proficiency in English language
-High motivation & being guest-service oriented with an eye for details
- Well-presented and professionally groomed at all times
-Familiar with OPERA system
Benefits

• Optimal Employee experience.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities