Head of Client Solution

Job summary
Head of Client Solutions responsible for driving client engagementsLead a team of Client Solutions expertsEnhance client satisfaction, retention, and growth
Job seniority: mid-to-senior level
Responsibilities
• Develop and implement a strategic vision for the Client Solutions team• Drive innovation in analytics solutions• Lead the Client Solutions team to manage client relationships effectively• Enhance client satisfaction, retention, and growth• Lead, mentor, and inspire a team of Client Solutions experts• Provide training and support to enhance team capabilities• Oversee end-to-end delivery of solutions• Collaborate with cross-functional teams to meet project objectives• Identify new business opportunities and contribute to proposals and presentations• Drive continuous improvement initiatives within the Client Solutions team
Requirements
• Bachelor's degree in a relevant field; advanced degree preferred• Proven experience in a leadership role within digital analytics, consulting firm or digital agency• Minimum 5 years of experience in a client-facing role• Strong leadership and management skills• Excellent communication and interpersonal skills• Strong analytical and problem-solving skills• Deep understanding of digital technology stacks and industry trends• Proficiency in Google Marketing Platform• Proficiency in Google Workspace
Key Skills Needed
• Strategic thinking• Leadership• Client relationship management• Team management• Solution delivery• Sales support• Continuous improvement• Communication• Interpersonal skills• Analytical skills• Problem-solving skills• Digital technology proficiency