Job Description - Housekeeping Clerk
Job summary
The Housekeeping Clerk is responsible for day-to-day administration and guest service.Assisting the Housekeeping team and other departments.Managing housekeeping supplies and attending to guest requests.
Job seniority: entry level
Responsibilities
• Log all calls and distribute tasks.• Assist with housekeeping store management.• Maintain housekeeping supplies at par levels.• Assist with guest requests and room availability.• Attend briefings and ensure information is delivered.• Ensure the safety of keys and work phone.• Sign in and out at the start and end of a shift.• Manage lost and found items and records.• Handle department's attendance and leave records.• File all housekeeping documents properly.• Assist with monthly tracking records.• Adhere to hotel policies and procedures.• Perform any necessary duties assigned by management.
Requirements
• University/Pre-university education.• At least 1 year of administrative work experience.• Good written and verbal skills.• Fluent in English.• Good knowledge of housekeeping office operations.• Proficient in Microsoft Office, Opera, and OnQ systems.• Actively listen and build on good ideas.
The Housekeeping Clerk is responsible for day-to-day administration and guest service.Assisting the Housekeeping team and other departments.Managing housekeeping supplies and attending to guest requests.
Job seniority: entry level
Responsibilities
• Log all calls and distribute tasks.• Assist with housekeeping store management.• Maintain housekeeping supplies at par levels.• Assist with guest requests and room availability.• Attend briefings and ensure information is delivered.• Ensure the safety of keys and work phone.• Sign in and out at the start and end of a shift.• Manage lost and found items and records.• Handle department's attendance and leave records.• File all housekeeping documents properly.• Assist with monthly tracking records.• Adhere to hotel policies and procedures.• Perform any necessary duties assigned by management.
Requirements
• University/Pre-university education.• At least 1 year of administrative work experience.• Good written and verbal skills.• Fluent in English.• Good knowledge of housekeeping office operations.• Proficient in Microsoft Office, Opera, and OnQ systems.• Actively listen and build on good ideas.
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