Ims Engineer

Job Description:

• Serve as the customer interface for IMS products, responsible for technical exchanges with customers regarding the core network and improving customer satisfaction
• Responsible for debugging, integrating, acceptance, and maintenance of IMS core network products, tracking, analyzing, and optimizing various indicators
• Coordinate with customers, pre-sales, R&D departments to communicate and solve engineering or product related issues, and provide necessary technical support
• Track network issues, provide feedback and handle difficult issues, collect and organize technical information

Requirements:

• Communication, electronics, or computer related majors are preferred, and Bachelor degree or above is preferred
• 5 years experience at least in telecomunication industry and 3 years experience in IMS network at least
• Familiar with the network structure of IMS core network, have a certain understanding of the core network equipment, and have a certain ability to handle faults
• Fluent in English both oral and written
• Can conduct short-term business trips within Indonesia
• Eager to learn new knowledge, willing to work hard and good in communication& coordination and teamwork, have good ability to work under pressure