Responsibilities:
- Achieve the allocated sales target as well as organize, plan, and manage the telesales activities of cable products in the country.
- Perform Indoor Sales tasks as per management guidelines.
- Maintain and develop the assigned customer base and territory, which aim for a significant increment in active customers.
- Ensure customer databases are well managed in the SAP and C4C systems.
- Ensure the C4C system is actively used in day-to-day activities.
- Conduct sales by prospecting, qualifying, and generating sales in coordination with the country sales support team.
- Conduct proper telephone etiquette.
- Create a quotation as requested by the customer, negotiate, and close the sale.
- Manage requests for information and online presentations
- Identify appropriate contacts, qualify them, and drive leads through the sales process.
- Expand contacts through phone calls, meetings, or other sales activities and ensure the correct information is encoded properly into the system.
- Coordinate with the customer service team on orders, returns, shipments, and products.
- Provide commercial and technical collaboration with all members of the telesales team whenever required.
- Understand customers business, behavior, and company structure to provide a solution through efficient technical and commercial service and support.
- Create and maintain the reputation of the products and increase Company's brand awareness in the market.
- Maintain and develop close relationships with customers to gain a clear understanding of their needs through on-site visits whenever required.
- Create and maintain a fair, democratic, and good working environment with the indoor team members.
- Maintain a cohesive and stable indoor workforce in the country.
Requirements:
- Minimum diploma or bachelor degree qualification
- Minimum 3 years of working experience, preferably in Telesales and Industrial Sales
- Able to work independently, responsible and a team player
- Good communication skills
- Good command of English and Bahasa
- Computer literate, proficient in MS Office (Word, Excel, and PowerPoint)
- Working knowledge of SAP will be an added advantage
- Employment Status : Contractual based under Company's outsourcing partner
- Willing to join immediately