Lead the strategic evaluation and management of life insurance policies to ensure optimal coverage and risk mitigation.
Direct the review, processing, and administration of insurance applications to guarantee compliance with all regulatory and company standards.
Collaborate with the other department to investigate complaints, correct errors, and ensure adherence to industry regulations and standards.
Serve as the primary point of escalation for both procedural and technical issues, coaching staff on effective resolution strategies.
Monitor and track team performance, providing timely feedback to promote productivity and efficiency.
Foster clear and prompt communication with customers to ensure high-quality service regarding claims and/or inquiries.
Ensure comprehensive knowledge of the intricacies and compliance standards of key benefit management programs, guiding the team in maintaining these standards.
Drive process improvements within the team to enhance efficiency, client experience, and risk controls.
Meminta
Bachelor's degree with an emphasis on Business/Finance, Law, or a relevant field
Experience in managing a team
Up-to-date knowledge regarding life insurance and industry practices
Acts as a Subject Matter Expert regarding insurance claims
Good communication and organizational skills
Willingness to start ASAP
Willingness to work onsite in Marcos Highway, Antipolo City
Refer code: 655900. Joyride Ph - Hari sebelumnya - 2024-03-08 01:50
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