International Account Manager

OBJECTIVE, KEY AREAS OF RESPONSIBILITY AND TASKS:

1. To co-ordinate the marketing of the Company’s products:
   - to all market sectors and all sales territories
   - to ensure product availability with the brokers/distributors/customers
   - to achieve sales quantity and value (gross and net) targets for retail market
   - to maintain marketing and department costs within budget
    
2. To maintain a close and ongoing relationship with the Company’s retail customers, brokers and distributors
    
3. To develop detailed sales targets with the brokers and distributors and formulate the Company’s sales and marketing budget
    
4. To develop and co-ordinate market support and promotional plans directly or in conjunction with the brokers and distributors:
   - plan and implementation of promotional campaigns
   - co-ordinate in-store demonstrations
   - plan the participation in food fairs etc
    
5. Authorisation of credits in respect of claims by customers in accordance with marketing and promotional campaigns as controlled by the marketing budget
    
6. To maintain sales statistics and records and prepare detailed analysis and monthly board report.
    
7. Customer Complaints - in conjunction with the Quality Officer, review the register of complainants and ensure they are investigated and formally responded to.  Report any HACCP Food Safety implications to the Director
    
8. To co-ordinate the product specification packaging design and artwork through to approval prior to printing
    
9. This position participates in and confers with the other staff members concerning:
   Product Development Team
   Product design and specifications
   Production Planning Committee
   HACCP Quality Program
   Quality Assurance and Control Issues
    
10. To comply with all policy and procedure listed in the Company Induction Booklet including the general conditions and rules, security and confidentiality.

REQUIREMENTS:

1. Minimum S1/S2 Level of graduation 
2. Experience in a similar International sales role in a food environment at least 5 years.
3. Service-oriented, connecting, ‘consultative selling’ with the ability to translate it to the customer.
4. Excellent command of English.