It Technical Support (Yogyakarta)

Responsibilities and Duties :

1. End-users support (on-site and remote support).
2. Vendor Management (Communicate and Analysis)
3. IT Asset Management (Control, Improve, and Report).
4. Improve IT SOP.
5. Make Weekly Ticketing Report.
6. ISO Audit Support.
7. Will be placed in Yogyakarta.

Qualification and Skillset :

Soft skills

1. Customer Driven
2. Good Communication Skill
3. Good Manner
4. Responsible
5. Outcome-Driven
6. Eager to learn new skills

Hard skills

1. Software, Hardware, and Network troubleshooting.
2. Operating System and Network Installation
3. Documentation Control
4. IT SOP
5. Know how to write an IT Troubleshooting report.