ITSM / ITAM Tool Consultant (IVANTI Software)

The position requires the ability to execute projects both independently and in conjunction with other consultants. It also requires skills to implement high-quality technical solutions based on ITSM & ITAM industry best-practices, complex business and technical requirements.

Job Description:

• Perform new implementation, support, upgrades, training and technical documentation to the customer using IVANTI Software (ITSM / ITAM) and Endpoint Manager Solution
• Perform POC and presentation for customer
• Continually build and maintain your own technical expertise to support customers and self-develop

Qualifications :

• Advanced skill in configuration, customization and delivering full cycle ITSM / ITAM implementation using IVANTI Software (Ivanti Service Manager) is beneficial
• Having experiences minimum 3 years in ITSM / ITAM implementation project is beneficial
• Having experiences in implementing IVANTI Endpoint Manager is beneficial
• Certified in ITIL v3 or ITIL v4 is plus
• Certified one/more of solution: IVANTI, LANDESK, BMC Remedy, Service Now, SCCM, BigFix are plus
• Deep knowledge in Endpoint Management, IT Service Management, and IT Asset Management solutions
• Deep knowledge ITIL / ITSM and ITAM concept
• Strong skill in Microsoft infrastructure: Windows Server, Active Directory, MS Exchange, IIS and SSL
• Strong skill in Database technology: SQL Server, SSRS, Trigger and Store Procedure
• Preferably Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Having good communication skill, analytical thinking, and team work
• Able to work under pressure and dateline oriented
• Self-motivated to develop technically
• Bachelor Degree in Computer Science/Information Technology
• Strong verbal and written communications skills
• Mid & Senior positions are available
• Fresh graduate with relevant skills is encouraged to apply for Junior Role

Benefits:

• Competitive salary, HIGHER than the industry average
• Education / training can be provided
• Hybrid working environment WFO / WFH

Note: Applicants without ITSM / ITAM experience may NOT need to apply.

To submit your application, kindly please apply online. Your interest will be treated with strict confidentiality.