Job Description
- Conduct daily briefings, supervise and train staff in day-to-day laundry operations
- Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
- Ensure all guest requests are promptly attended to
- Records guests and staff laundry lists accurately
- Post bills accurately and in a timely manner
- Process all departmental paperwork
- Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
- Ensure that team members are using laundry equipment properly and keeping them in good condition
- Keep a strict control and record of items sent for laundering by staff members
- Assist Executive Housekeeper in assessing team members’ attendance and performance
- Be well versed in hotel fire & life safety / emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Work Experience
- Primary school education
- Good oral proficiency in English Language
- Minimum 2 years of experience in similar capacity
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Strong leadership ,interpersonal and training skills
- Results and service oriented with an eye for details
- Ability to multitask, work well in stress & high-pressure situations
- A team player & builder
- A motivator & self - starter
- Well - presented and proffesionaly groomed at all times
Benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21