AlamatJob Descriptions
Learning Need Analysis :
- Create, build and maintain communication and relationships in order to acquiring learning needs from Business units and division in Bina Nusantara
- Support the development of annual work plan related Learning & Development each Business Unit and Division in coordination with Learning Solution and Learning Operation & Facilities
- Visit BCL&D’s customer as planned to identify customer needed and suggesting learning & development program available that meets customer needs
- Perform as trusted advisor with BCL&D’s costumer Support in ensuring the timely and successful delivery of our solutions according to customer needs and objectives
- Communicates costumers needs to all related department to get effective solutions
- Collect and analyzing data and match the best products to meets the customer requirements
- Give suggestion on prioritizing team initiatives and workload to assure optimal allocation of resources to best meet the customer needs
- Communicate Learning program and other information related to BCL&D activities to all respective parties
- Monitor the progress of learning program and identify the opportunity of improvement
Pre-Implementation :
- Analyze data target pool participants related opened program development
- Develop timeline related to all training schedule
- Supervise uploading schedule training in website / LMS
- Supervise and arranging room and facilities booking for program development
- Ensure the implementation of training schedule in order to make it realize on time
- Supervise the process of designing and distribution of brochure / flyer / etc. of Professional Development programs :
- Analyze data related external training realization
- Review report related realization of Professional Development Program
- Coordinate with Human Capital, Academic Operations to collect data of corporate or school activities to set the most effective schedules in accordance with the established scheduling rules
Implementation & Service Monitoring :
- Supervise the execution of the implementation PD programs (internal, external and in house training)
- Supervise replicate learning material (handouts, Ice Breaker, Evaluation, etc.)
- Responsible for all learning materials and facilities (icebreakers, case studies, handout)
- Assist Facilitator / MD / SME in execute various PD Programs
- Supervise the distribution of right questionnaires for every training
- Responsible to document all handouts, questionnaires and other materials that use for Training Program
- Supervise all activities / data / documentation that related to BCLD
Provide consultative service in developing & monitoring development program for particular needs Post Implementation :
- Support BINUS Quality Assurance (data, documents and visiting)
- Producing data and document needed related to quality assurance in BINUS
- Supervise in conducting customer satisfaction questionnaires
- Revise and analyze data in order to produce a report
- Support manager in proposing improvement in business process related to operational mechanism
- Research and Analyze various issues and case to provide continuous service towards solution
Development Analysis :
- Support in analyzing profile of customer and consumers in order to know the individual and department development plan
- Assist Manager in identifying the learning need and area of improvement within business unit or division
- Support in coaching Business Unit and Division leaders on executing and delivering Learning & Development programs, policies and processes
- Act as liaison with Business Unit and Division to build a rigor system
- Record the questioner result from previous program as resources to plan next program
General Activity :
- Ensure quality management compliance for all data and documents
- Ensure all the team members in internal department get the same information related to business process, decision and BCL&D’s policy
- Produce report periodically to direct supervisor
- Monitor the overall documentation process in the department
- Give suggestion to direct supervisor for improvement related to operational activities
- Perform other activities as assigned by direct Supervisor
General Requirement :
Minimum holder Bachelor degree (S1)
Work Exposure / Experience :
- Minimum 2 years working experience in senior staff, or
- Minimum 4 years working experience
Special Skill :
- Good communication skill
- Good negotiation skill
- Good relationship skill
- Presentation skill
