Mandarin Speaker Import/Export Cs Staff - Forwarding - Semarang (C-102745)

About The Company:

• The working venue is in Semarang.
• Our client is a Japanese Forwarding company. Currently, they are looking for Import/Export CS Staff.

Job Responsibilities:

• Mainly handle Import export CS work for Chinese customer.
• Help manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Handle EXIM work.
• Other related tasks as assigned.

Job Requirements:

• Forwarding experience (Import export + CS).
• Business level Mandarin and English.
• Willing to stay in Semarang.

[Only CV in English will be processed]