Job Description :
- The main task of the NOC Lead is coordination to ensure the network system runs efficiently without interruption with high availability.
- Accountable for maximizing contract margin through effective operational cost management.
- Candidate will have deep understanding of technical metrics and how they map to business KPIs.
- Candidate will be an agent of change within the organization seeking to close any gaps between technical issues and business communications and help drive improvements through various teams.
- Market the advantages of managed incident communications to all levels of the organization always.
- Provide weekly report to management for network performance.
Requirement :
- Minimum bachelor’s degree
- Having at least 3 years in Network Operation
- Good knowledge of ISP (internet service provider) and upstream network to tier 1, DHCP concept, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery and High availability using industry standards.
- Having good skill for any network element multi vendors such as router, switch, servers, OLT, ONT, etc.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- CCNA Certification preferred.
- Configuration/Investigate/Network support for switches and router.
- Male / female
- Radius Server
- Bandwith Management & Billing System