Officer Tenant Relation

Requirements

• Minimum Diploma or Bachelor’s Degree in a related field
• A Minimum of 1 Year of working experience in Tenant Relation/Customer Service
• Excellent written and verbal communication skills for effective interaction with tenants, management, and vendors
• Strong problem-solving and conflict resolution abilities to address tenant concerns and disputes
• Proficiency in MS Office and English
• Placement at Summarecon Mall Bekasi

Job Descriptions

• Establish and maintain effective communication with tenants to professionally address their needs, concerns, and inquires
• Provide tenants with information regarding building facilities, events, etc
• Collect feedback and suggestions from all tenants for continuous improvements and relay this information to the management team
• Offer tenants information regarding their rights and responsibilities
• Act as a mediator in tenant disputes or issues, working towards the best resolutions
• Timely and responsive communication in handling work-related emails and chat inquiries
• Prepare daily or monthly report

• Tersedia jam fleksibel
• Tidak diperlukan pengalaman kerja untuk posisi ini
• Pelamar harus memiliki KTP