Operations Support

Job summary
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology.We offer customers a lightning-fast and convenient way to book delivery and moving services.Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods.
Job seniority: entry level
Responsibilities
• Distribute attributes for the driver (Bag, Helmet, Jacket, Vest, Cap)• Assist in sticker project for 4 wheels vehicle• Work with related parties to ensure driver acquisition runs smoothly• Deliver training for new joiner driver• Managing driver complain• Ready to install stickers on the weekend (2 times per month)
Requirements
• At least 1 year of working experience in Operations or General Affair• Positive, passionate, proactive, self-initiative, and attentive to details• Strong communication skills• The ability to communicate in local languages is preferable• Join or have a strong connection with the driver-partner community in Surabaya• Willing to work on the field to support driver-partner acquisition & during the weekend