Order Taker

·     Answer housekeeping department phone calls and respond to guest requests promptly.

·     Document guest requests, preferences, and complaints in the hotel's system or logbook.

·     Coordinate with housekeeping staff to ensure guest requests, such as extra towels or pillows, are fulfilled in a timely manner.

·     Escalate any unresolved issues or complaints to the Housekeeping Supervisor or Manager.

·     Maintain a record of inventory and supplies and place orders when necessary.

·     Assist in other housekeeping administrative tasks as required.

·     A degree or diploma in Hotel Management.

·     2-3 years’ experience as Order Taker.

·     Proficient in MS Office.

·        Limitless opportunities to grow your career.

·        Take advantage of special team member rates and experience our properties as a guest.