Alamat
Bentuk pekerjaanAbout The Team
At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.
About the Role
- Design and implement a best-in-class AML program to comply with policies and regulations
- Manage end-to-end onboarding of clients, from their request to open an account, through KYC, until they are verified and receive access to the platform
- Assess the risk of clients during onboarding & KYC, and use a risk-based approach to do due diligence and monitor clients during their lifetime with Aspire
- Monitor existing clients & their payments activity on the platform to make sure they are legitimate & in line with Aspire's risk appetite
- Monitor and test the effectivity and relevance of the existing AML program and continuously improve it
- Work closely with relevant stakeholders - Product, Compliance, Sales - as well as external stakeholders - regulators, finance partners - to rally everyone around creating a strong and effective AML risk governance structure
- Balance effectively commercial, operational, & risk objectives: onboarding & keeping clients with Aspire, operating effectively & at high productivity levels, reducing the risk profile of Aspire clients, complying with internal policies & external regulations
- Own AML operational & risk related metrics: Onboarding conversion, SLAs, Compliance with internal policies, Onboarding client satisfaction, AML escalations, risk profile of clients onboarded and of the client base, RFIs, suspicious activity detected, etc.
- Minimum of 12 years of risk and AML operations experience in the financial services industry.
- Proven track record in a leadership role within a financial services company with exceptional coaching and team-building capabilities.
- Proficient in prioritizing tasks and targets, particularly in the dynamic and unstructured environment typical of startups.
- Possesses a deep understanding of the company's trajectory and can devise, articulate, and execute strategies to propel the organization to the next level.
- Capable of making decisions that strike a balance between risk and business objectives, gaining stakeholder support for chosen courses of action.
- Prioritizes customer experience, ensuring that decisions align with the overarching goal of putting the customer first.
- Experience thriving in startup environments, showcasing resilience and adaptability in high-growth and fast-paced settings.
- Background in consulting or banking, underscoring a profound understanding of strategic thinking and operational excellence at the highest echelons.
What we offer
- Uncapped flexible annual leave.
- Hybrid work arrangement.
- Training subsidy for your professional growth.
- Wellness benefit.
- Team bonding budget to foster collaboration and sense of belonging.
- Flexibility to work from anywhere (for up to 90 days per annum).
- Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our and .
Equal Opportunity Statement
Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.
Please note: by submitting your application, you acknowledge that you have read and understood Aspire's , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing .
