AlamatDeskripsi
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication. Requires demonstrating knowledge and proficiencies in buyer behavior and your company's go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. Will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.Working at NTT
The Sales Enablement Specialist is responsible for providing quality customer service and sales support. This position contributes to buyer retention by ensuring that all escalated calls or emails requiring information is resolved in a timely manner and satisfies the client. The Sales Enablement Specialist provides full support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives. They provide comprehensive support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.
Key Role and Responsibilities:
- Gather data and conduct analysis of company sales and profitability
- Develop methods for measuring company sales performance
- Examine and evaluate sales processes, programs, and systems to minimise costs and improve customer satisfaction
- Facilitate sharing of reports and sales data between sales, marketing, and other departments
- Establish metrics to provide data on performance and support continual improvement of sales support activities
- Support sales teams by creating, evaluating and optimising data sets and sales applications and platforms
- Implement sales forecasting by analysing past data and trends to forecast future sales
- Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools
- Assist with the establishment of sales fulfillment processes and makes recommendations for sales operations enhancement
- Prepare monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders
- Assist the sales team and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc
- Onboard new sales team members on all toolsets and processes
- Play a pivotal role in increasing sales team productivity directly contribute to the efficiency of sales processes
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisation's planning efforts
- Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritise opportunities for improvement
Knowledge, skills and attributes:
- Detail oriented and organised
- Have the ability to work in a high paced environment
- Have good analytical skills
- Excellent communication skills both verbal and written
- Must be service oriented and have a great attitude
- Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
- Knowledge and understanding of sales processes, tools and methodologies
- Able to work in a team and independently with a proactive approach to work and assignments
- Strong process-driven and analytical skills
- Familiar with Salesforce application
- Good communication and MS office skills
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in Sales, Marketing, Business Administration, Commerce
Experience required:
- Experience with Salesforce
- Experience with quote tools is an advantage
- Solid sales or sales operations and enablement experience in a business-to-business sales environment
- Past experience building sales metrics and models (e.g., pipeline and forecast models)
- Experience in support sales team with dashboard, reporting and data analytics
- Experience in one of more of the sale methodologies
What will make you a good fit for the role?
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
- Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
- Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
