Progress Advisor (Ef Bandung Kbp)

The Progress Advisor is a crucial role among students, parents, and teachers; you work as a coordinator and a supporter. You always accompany the students and orientate their growth step by step.

You will:

• Manage courses' schedule and progress
• Communicate among course teachers, parents, and kids to track the teaching quality and study results, keep a solid relationship with all customers, and achieve the renewal target
• Achieve the targets of retention, referral, and customer satisfaction
• Handle the complaints and suggestions
• Other duties and responsibilities assigned by the company when needed

You have/are:

• Love children and care about their growth
• Bachelor's degree or above, Education or English majors are preferred
• Excellent self-learning ability
• Open-minded, willing to communicate with people, good communication skill
• Good team player
• Focus on details
• Good planning and organizing ability, flexible work, and dealing with uncertainties.
• Good service sense
• Good at emotion management
• Fluent in both oral and written English.
• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Able to work on weekends (the off-days will be between Mon. to Fri.)

This position will be placed in EF Bandung KBP