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UNDP-Indonesia in collaboration with the MoH initiated an innovative solution for better SCM with Sistem Monitoring Imunisasi dan Logistik secara Elektronik (SMILE) project. A pilot project was initiated -with the support from UNDP- in two districts, Bogor and South Tangerang in West Java and Banten Provinces, respectively. At the core of the project is a human resources development component supported by a defined supervision plan and a rigorous training regimen. The system provides an integrated solution to address widespread inequities in vaccine coverage by supporting state governments in overcoming constraints of infrastructure, monitoring and management information systems and human resources. It helps track stock of vaccines as well as storage temperature of vaccines through SIM-enabled temperature loggers attached to the cold chain equipment.
Moving forward, UNDP has now been asked by the Government of Indonesia to expand SMILE implementation to further include 700 cold chain points in 6 additional provinces. The final intent is to expand the SMILE implementation to all cold chain in Indonesia (around 10,000 health facilities) in a phase wise rollout during 2020-2024.
Under the overall guidance of the Regional Assistant, the Provincial Assistant will support district facilitator, PHO and DHOs in optimizing data generated from SMILE application to prepare regular data reporting on utilization and projection of vaccines and other logistics. The Provincial assistant will be responsible for tracking results and apply the monitoring framework as set up in the project document, in line with prevailing internal monitoring guidelines and ensure reporting arrangements are in place and are being implemented to ensure that the reporting requirements are met in a timely manner.
Scope of Work
1. Support the project team to ensure effective project planning, budgeting and implementation focusing on achievement of the following results:
• Assists in the coordination of project planning and preparation work for, typically, a medium-size and complex component of the project initiatives; monitors status of project proposals and receipt of relevant documentation for review and approval.
• Compiles, summarizes, and presents basic information/data on specific project and related topics or issues.
• Reviews project documents especially cost plans/budgets for trainings, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval.
• Implement project standard operating procedures in line with the government and UNDP’s regulations;
2. Support to the effective reporting on progress of project implementation:
• Support the work of Cold Chain Handlers (CCH) at Province Vaccine Store and cold chain points in improving timely stock entries and their online visibility, including temperature performance of cold chain equipment.
• Support the District facilitators in all the activities pertaining to vaccine logistics and cold chain management in the district
• Develop vaccine collection and distribution cycle and ensure its implementation with support from vaccine store in-charge
• Review the online data entry of all vaccine and syringes transactions on daily basis and ensure regular and timely updating from all cold chain points.
• Regular analysis of consumption patterns, wastage rates, monthly reports etc. supporting DIO in taking corrective actions.
• Monitor cold chain performance through remote temperature loggers and ensure prompt response to temperature excursions at cold chain points across the province.
• Undertake field visits to monitor the implementation of the system and provide technical inputs to address gaps and bottlenecks in the implementation of SMILE.
• Conduct training sessions for CCH and plan for refresher trainings and training of newly recruited staff.
• Supportive supervision of CCH in effective vaccine logistics and cold chain management including temperature recording and handling.
• Identify capacity-building needs on SMILE and undertake capacity-building activities district level for different levels of health professionals and field-level functionaries, facilitate learning exchanges.
• Performs other duties as assigned by the Project Manager SMILE;
3. Provides administrative support to the Project Management Unit focusing on achievement of the following results:
• Serves as focal point for administrative, HR, Procurement, Security and office coordination of project implementation activities, involving extensive liaison with a diverse organizational unit to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, security compliance, etc.
• Provision of general office assistance such as response to complex information requests and inquiries; reviews, logs and routes incoming correspondence; establishment of filling system and maintenance files/records; organization of meetings, workshops; routine administrative tasks, including maintaining attendance records, assessing telephone billing, etc.
• Drafts correspondence on budget-related issues, periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.
4. Support strategic partnerships, communication and support to the implementation of resource mobilization:
• Updated database of the relevant public and development partners private sector, civil society and other stakeholders who are counterparts for the project;
• In coordination with UNDP’s Communication unit and other relevant counterpart communications department, support documentation of the project activities as a tool to communicate results, deepen stakeholder knowledge and buy-in to the project, and resource mobilization for the project.
5. Supports knowledge building and knowledge sharing focusing on achievement of the following results:
• Participation in the trainings for the operations/ projects staff.
• Synthesis of lessons learned and best practices in project support management function.
• Contributions to knowledge networks and communities of practice.
• Effective contribution to learning and knowledge sharing in gender analysis and gender mainstreaming
6. The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that
• Human rights and gender equality is prioritized as an ethical principle within all actions;
• Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
• Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
• Differentiated needs of women and men are considered;
• Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
• Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced
4. Institutional Arrangement
This position will be based in Provincial Health Office in Jakarta and West Kalimantan. The assignment will be conducted under the direct supervision of Regional Assistant SMILE on a day-to-day basis project activity.
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
2030 Agenda : People
- Gender Mainstreaming
Ethics: UN policy knowledge - ethics
- Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
2030 Agenda : Engagement and Effectiveness
- Technology and Innovation
Administration &Operations : Events management (including retreats, trainings and meetings)
- Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.
Business Management : Communication
- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Communications : Writing and editing
- Ability to create and/or edit written content in different UN languages.
Business Management : Digital Awareness and Literacy
- Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed
Minimum Academic Education:
- Secondary education is required.
- University degree (Bachelor’s degree) in Statistics/Public Health/Social Science/Information Technology/International Development/Management or related field from a recognized institution will be given due consideration, but is not a requirement.
- Minimum 5 years (with Secondary education) or 2 years (with Bachelor´s degree) of relevant experience in programme and/or administration
Required skills:
- Has experience on health program information; in relate with mobile phone application on immunization, nutrition/stunting, TB, community led total sanitation (STBM) and HIV areas.
Desired skills in addition to the competencies covered in the Competencies section:
- Experience in working with national and subnational, development agencies, and or international agencies in health.
- Good interpersonal communication skills, writing abilityand administrative skills.
- Ability to work in multidisciplinary teams.
- Experience in the usage of computersand office softwarepackages (MS Word,Excel, etc).
Required Language(s):
- Indonesia and English