PERSOLKELLY Indonesia is currently assisting one of our clients, a Multinational Company and they're looking for a QA Assistant Manager position.
Working location: Depok
Requirement:
- Minimum 5 years in a similar industry (Construction Machinery, Agricultural Machinery, Automobile, Motorcycle),
- At least 3 years of working experience as a supervisor/Assistant Manager role handling Production / Quality Assurance.
- In-Depth Experience and Knowledge In Quality Assurance In Consumer Durables Industry
- Good in English both speaking and writing.
Job description:
- Auditing Factory and Quality Before Mass Production Starts.
- Participating Operation Test (Field Quality Audit) With 1st Unit of Mass Production To Evaluate The Quality.
- After Mass Production:
- Warranty Claim Judgment From Overseas – After The Judgment, Reply Back To The Company Who Submitted The Claims. And Discuss The Responsibility with Qc Team
- Receiving MQR (Market Quality Report) From Sea Countries And Prioritizing Them, And Send Them To Factory Or R&D Team To Make The Solution Quickly
- Participating Weekly Meeting Through Video Conference And Update The Information List.
- Making Decision If The Units Can Be Shipped From Factory Or Not When A Critical Quality Issue Happens.
- Making Decision Of Countermeasure For Sold Units And Stock After The Issue Is Solved – Mandatory Fixing Or Fixing As Fail.
- Making Schedule And Arranging Workmen And Materials In Case Of Mandatory Fixing.
- Completing Rework Manuals And Uploading To System. Also Ordering The Parts If Needed.
- Participating Dealer And Customer Survey Just After New Model Is Introduced In A Market To Find And Solve Quality Issues.
- Submitting Monthly Report To Japan Qa Division.
- Visiting Dealers / Customers To Get The Correct Information Of Quality Issues And Manage The Members Who Should Be Involved From R&D Or Manufacturing (Factory).
- Internal Communication
- Maintain Good Communication And Cooperation With Staff In Head Office And Top Management Within The Company As Well As R&D And Business Unit In Japan And Other Foreign Subsidiaries In China, Thailand, Etc.