Quality Asssurance Intern

Job description & requirements

Qiscus is an omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. Quality Assurance has played an important role to boost clients’ confidence and enhance customer experience (CX) by ensuring product development runs smoothly and more productively. Thus, we need a person with a keen eye for detail and excellent communication skills to work closely with high-performing teams. If you find yourself fitting this role, join us!

What You Will Do  

• Participate in any product offers and/or kick-off meetings
• Track outcomes from the development phase (agile) and adjust to the requirements
• Develop detailed, comprehensive and well-structured test plans and test cases
• Execute test cases (manual or automated) and analyze results to confirm quality conformance fits with specifications and quality deliverables
• Perform automated tests with automation testing tools (such as Katalon, Selenium, etc)
• Record problems and issues      
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
• Collaborate with teams to resolve issues
• Carry out regression testing every time changes are made

What You Will Bring to the Role 

• Final year students, fresh graduates from any related fields, or young professionals with a maximum of 2 years of work experience with have strong skill in Quality Assurance. 
• Familiarity with Agile frameworks (Scrum, XP, Kanban) and regression testing is a plus
• Ability to create UAT test plan, test cases and test scripts
• Working knowledge of test software (e.g. Postman, Katalon, Selenium, JMeter, Burp)
• Excellent communication skills
• Problem-solving aptitude with adeptness in anticipation abilities

Skills

• QA
• Software Testing
• Usability Testing
• Penetration Testing
• Regression Testing
• Functional Testing
• Unit Testing

Culture

Qiscus is a technology company emphasizing in a high-quality engineering and business culture. In our mission of #EnablingConversations, we have a core value; when others grow, we grow. So we make it into a spirit to always enable workspace for everyone to enhance their abilities both in personal and professional skills.

We believe that the team should be given flexibility in work and surrounded by good processes to support their work. We value professionalism and integrity. We play as a team, grow as a team and win as a team.

Since the Covid-19 pandemic, Work From Home (WFH) has become a new habit for most people, especially for the Qiscus Folk. But WFH doesn't stop us to work for the best. We bond to stay connected with each other by various activities such as Qiscus Insider, Engineering Show, and Q-Time. We believe that kind of this event can build a good communication and interaction to keep everyone engaged which is needed by all employee in the pandemic era. 

About the company
Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies.