Candidate will manage group reservations and group rooms inventory as part of the convention services process specifically:
- Establish initial contact with customer at file turnover
- Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.
- Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations
Will also assist with transient reservations.
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