Retail Trainer (Freelance)

Responsibilities
Design and execute orientation programs for sales teams
Conduct onboarding training sessions for new hires
Act as a consultant to salespeople for challenges they have on the job
Assign mentors and coaches to new sales team members
Observe how salespeople and cashiers interact with clients to identify areas of improvement
Determine training needs both for individuals and teams
Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
Advise salespeople how to upsell products and services
Apply various sales training techniques (e.g. gamification, case studies and group activities)
Maintain updated records of training curriculum and material
Requirements and skills
Work experience as a Retail Trainer, Sales Trainer or similar role
Experience in retail industry
Availability to travel and visit our retail stores, as needed
Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
Excellent presentation skills
Ability to motivate employees to achieve sales quotas
BSc degree in Education, Human Resources or relevant field
Additional certification in training is a plus