Sales Advisor - Jakarta (Pik)

Job Role : 

esponsible for overseeing the daily operations of the store, ensuring exceptional customer service, and maintaining a productive and efficient work environment. This role involves managing and leading a team of store associates, implementing operational procedures, and driving sales performance.

Job Task  :

1.    Customer Service:

·       Ensure exceptional customer service standards are maintained at all times.

·       Address customer inquiries, concerns, and complaints in a timely and professional manner.

·       Train and coach the team on effective customer service techniques, ensuring a customer-centric approach.

2.    Sales and Performance:

·       Drive sales performance by setting goals, monitoring key performance indicators (KPIs), and implementing strategies to achieve targets.

·       Analyze sales data, identify trends, and make recommendations for product placement, promotions, and upselling opportunities.

·       Motivate and incentivize the team to achieve sales targets and maximize customer satisfaction.

3.    Operational Excellence:

·       Implement and enforce operational procedures, including opening and closing processes, cash handling, inventory management, and loss prevention measures.

·       Monitor and maintain visual merchandising standards, ensuring that the store layout, displays, and product presentation are visually appealing and aligned with brand guidelines.

·       Collaborate with other departments, such as marketing and logistics, to ensure smooth operations and effective execution of promotions or campaigns.

4.    Inventory Management:

·       Oversee inventory control processes, including receiving, stock replenishment, and regular cycle counts.

·       Monitor product availability, identify stock discrepancies, and collaborate with the appropriate teams to resolve issues.

·       Optimize inventory levels to meet customer demand and minimize stockouts or overstocks.

5.    Safety and Compliance:

·       Maintain a safe and secure store environment by adhering to safety guidelines and implementing loss prevention measures.

·       Ensure compliance with company policies, procedures, and regulatory requirements.

·       Conduct regular store audits to identify areas for improvement and implement corrective actions.

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 16 April 2024
• Gaji yang diinginkan: Rp3,000,000 - Rp4,500,000 per bulan