Sales Operation

Requirements:

• Minimum of Bachelor Degree in any major 
• Minimum of 1 years of experience in related fields (Account Executive, Account Manager, Sales Admin, Purchasing) within the SaaS industry. 
• Proficient in using CRM tools. 
• Fluent in Mandarin and English.
• Preferably possesses a valid car driving license and possesses driving skill.
• Excellent communication skills.

Job Description:

Sales Administration:

• Verifying and updating sales data in CRM and ensuring accurate information of prospect and existing merchant.
• Handling administrative tasks in purchasing, including managing incoming and outgoing goods, invoicing clients for purchases. 
• Preparing and submitting weekly reports in Mandarin to HQ based on CRM. 
• Following up on free trial merchant based on the system. 
• Initiating purchase orders and performing stock opname activities

Operation:

• Ensuring the smooth running of day-to-day operations. 
• Leading after-sales activities. 
• Bridging communication between sales, IT support, and after-sales teams. 
• Scheduling and coordinating appointments for merchants' training and troubleshooting. 
• Resolving merchant issues related to the system and conducting after-sales visits. 
• Dealing with Chinese Merchants, including pitching the product and maintaining strong relationships.