JOB PURPOSE
As a Sales Reporting Supervisor, you will play a pivotal role in supporting our sales team by collecting, analyzing, and presenting sales data and performance metrics. Your efforts will contribute to informed decision-making and the development of effective sales strategies. You will work closely with the sales team and various departments to ensure accurate and timely reporting.
JOB RESPONSIBILITIES
- Gather sales data from various sources, including CRM systems, sales platforms, and other databases. Ensure data accuracy and completeness.
- Create and maintain sales reports and dashboards that provide sales teams with real-time insights and key performance indicators (KPIs) to monitor progress and make informed decisions.
- Lead and manage a team of Sales Support Team, providing guidance, coaching, and professional development.
- Monitoring and tracking the performance of sales teams and individual sales representatives, and other key performance indicators (KPIs).
- Assist in the sales forecasting process by providing historical data and insights to help the sales team set realistic sales targets.
- Implement data quality standards and governance practices to ensure the accuracy, consistency, and security of sales data.
- Analyze sales data to identify trends, patterns, and insights related to sales performance, customer behavior, and market dynamics.
- Using data visualization tools to create charts, graphs, and dashboards that make complex data more understandable and actionable for sales teams and decision-makers.
- Monitor and track sales team performance against sales targets and objectives. Identify areas of concern and opportunities for improvement.
- Manage the budget allocated to the Sales Analyst team, ensuring efficient resource allocation.
JOB SPECIFICATION
- Bachelor's degree in Business, Statistics, Mathematics, Economics, or related fields.
- 2 years in a similar position or minimum 3 year experience as sales admin / sales support
- Strong organizational and multitasking skills with excellent attention to detail.
- Effective communication and interpersonal skills.
- Proficiency in using Microsoft Office, training software, and learning management systems (LMS).
- Enthusiasm for learning and staying updated on training best practices.
- Ability to work collaboratively with training professionals, instructors, and cross-functional teams.
- Strong commitment to employee development and learning.
- Previous experience in training coordination or administrative roles is a plus.