School Communication Officer / Receptionist

Communication Officer:

To provide a safe, high quality education and care for early years and elementary children.

To lead and manage staff on a day-to-day basis. The role undertakes projects and prepares a range of communication resources for the early childhood education sector, to ensure that all statutory and setting obligations are followed and met.

1. Ensure an effective link between the school financial plan and the school improvement plan
2. Understand the implications of educational trends and developments.
3. Prepare a range of communication resources, text with customers over the phone professionally.
4. Work closely with leaders and executives to develop and strengthen employee engagement activities.
5. Maintain an open line of communication with parents and provide appropriate information
6. Ensure teaching and support staff work effectively together.
7. Strong communication with parents, students and our partners
8. Ensuring School Communication in a consistent, professional way
9. Ensuring that students receive proper educational services by working with parents and other community members
10. Analysing and paying attention to customer needs
11. To ensure records are properly maintained and updated, daily attendance register, accident and incident records
12. Navigate phone system, replying messages precisely, redirecting appropriately with warm transfer.
13. milestones and deliverables, to ensure time, cost and quality indicators are in line with approved project plan.
14. Answer inquiries from teachers, parents, school administration, staff, outside agencies, and other authorities; provide appropriate information as required
15. To take responsibility for ensuring that performance management systems are in place and followed, supervision, team meetings
16. To ensure that staff are appropriately supported to carry out their role effectively
17. To ensure the weekly planning of activities and events is shared on a Rota basis by all staff and supported by the manager
18. Oversight of school website and other parent portals
19. To attend any conferences, training events or meetings
20. To ensure a safe environment for children, staff and others, that equipment is safe, standards of hygiene are high, safety procedures are implemented.
21. To liaise closely with parents, informing them about the setting and its curriculum, exchanging information about children’s progress and encouraging parents involvement.
22. Assist with coordination of partnership programs with parents, volunteers, businesses, and the community in general
23. Communicate with District personnel, representatives of community organizations and others regarding media and public information needs

Skills and Knowledge

At least 3 years proven supervisory management experience working in an early years care and education setting or at least other suitable experience.

• Outstanding people skills. Demonstrable ability to listen, build rapport and communicate persuasively with people of different backgrounds.

•Ability to effectively lead and manage a team

• Excellent BILINGUAL skills in oral and written communication. Articulate with the ability to write and speak messages that are clear and accurate.

•Ability to plan and implement a pre-school curriculum

• Ability to speak confidently in public at individual or group level.

• Ability to produce concise, informative and appropriate written documentation.

• Excellent attention to detail.

• Highly organized, with good time management skills, negotiation skills.

• Energy, flair, adaptability and a willingness to learn.

• Ability to prioritize workload as well as those of others to meet deadlines.

• Experience working both independently and in a team-oriented collaborative environment.

•Ability to work with parents and families to encourage their involvement.