Senior Data Center Engineering Operations

Key job responsibilities :

1. Will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
2. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
3. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
4. Generate change management requests & incident management tickets for DCEO activities.
5. Work with DCO managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
6. Establish documentation relevant to business & facility operations (SOP, EOP, MOP, SWMS)
7. Responsible for the installation of the racks and namely the provision of power/cooling hand off.
8. Review and manage planned and unplanned maintenance and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
9. Assist in the design, implementation, commissioning and build out of new facilities.
10. Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
11. Management of the provision of infrastructure & inventory asset management.
12. Participate in regular operational meetings
13. Review Work Order compliance & ensure all contractual SLA’s are achieved.
14. Interface with Infra Ops Management for day to day operational requirements.
15. Assist in recruiting efforts.
16. Manage the resolution of any infrastructure engineering issues.
17. Delivery of exceptional customer service and satisfaction.
18. Participate in a 24 x 7 rotating shift roster and cover shifts as required.