AlamatAbout Us
PT. Unggul Semesta is Indonesia's leading distributor of extensive industrial products, with a steadfast focus on innovation in welding technology and modern ideas, such as automation and computerization, all whilst deepening their technical knowledge and customer-oriented services.
Launched in December 1988 by Yunus Kurniawan and Joseph Gunawan, the company was found in a single premise : As market demands grew in sophistication and complexity, companies have to provide a wider range of high quality equipment parts.
PT. Unggul Semesta is set out to distribute and provide the best quality of industrial equipments and competent services to our valued customers, and to nurture and inspire our individuals to become leaders in industry.
Our knowledgable and hard-working personnel along with our rich experience and vast resources is ready to live up to the company's standard and provide their best for our valued customers and partners.
Salary
Very competitive
Job Role
- Travel to customer site to install and repair laser products.
- Training and providing technical support to customers.
- Report discrepancies, unresolved or recurrent problems to the headquarters.
- Understand technical documentation, schematics and blueprints, as to utilize them in field support.
- Provide regular feedback to R&D, Engineering and Production departments.
- Accurately identify system problems from the information from the field, consolidate this information
- Report these problems to the appropriate teams.
- Assist other Field Service Engineers as directed.
- Provide exceptional customer service.
Requirements
- Electronics & Mechatronics background with good understanding of optics / lasers
- Have dealt with technical support in electrical and laser products / machinery
- Ability to interpret electrical schematics.
- Ability to strip, cleave and splice optical fibers is an added advantage
- Experience with optical and electrical test methods in support of active fiber devices such as fiber amplifiers and lasers
- Ability to travel extensively within Indonesia
- At least 3 years' of similar Field Service experiences
- Excellent communication skills
- Excellent electronics / electrical troubleshooting skills
- Ability to work independently in a professional environment
Perks
- Competitive Salary
- Medical Insurance
- THR / Bonus system
