Perusahaan

GojekLihat lainnya

addressAlamatJakarta
KategoriAkuntansi / Keuangan / Pajak

Uraian Tugas

About the role: 

Gojek is looking for operations lead to join our groceries business (GoMart), where you'll be responsible to lead all operations efforts required to build a much superior service for GoMart. 

As an operations lead for GoMart, you will coordinate and lead initiatives with our merchant partners, driver teams, and customer care to provide an end-to-end seamless experience. You'll be working with cross-functional teams, from Engineering, Product, Marketing, and Strategy to evaluate business processes, define problems, identify gaps, and provide solutions to sustain the growth of GoMart

What You Will Do

  • Coordinate with the operations team to execute all related issues 
  • Responsible to manage, maintain, and improve operational excellence to provide a seamless order experience for our merchants, driver-partners, and customers
  • Evaluate processes, define problems or issues, and uncover areas for further improvement
  • Develop and maintain our relationships with external merchants and driver-partners
  • Identify the gaps and provide solutions pertaining to the reliability and onboarding of partner 
  • Partner and collaborate across functions (Engineering, Product, Marketing, and Strategy), as well as other products and platforms inside the GoTo ecosystem
  • What You Will Need

  • Bachelor’s or an equivalent degree in management, business, engineering, or supply chain
  • At least 3-4 years of experience in a similar role, preferably handling operational excellence, supply chain, or logistics in the technology/ online groceries/ consulting/ similar industry
  • Data-driven mindset, ability to identify problems and take actions based on data (basic SQL skills is required)
  • Ability to work effectively within an ambiguous environment
  • An entrepreneurial mentality with a can-do attitude
  • Ability to work confidently and comfortably with multiple internal and external stakeholders, gaining their buy-in and ensuring everyone’s on the same page
  • A confident communicator in verbal and written English
  • About GoTo Group

    GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

    About Gojek 

    Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

    About GoTo Financial

    GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

    GoTo and its business units, including Gojek, GoToFinancial and GoToLogistics ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

    Refer code: 635420. Gojek - Hari sebelumnya - 2024-02-27 17:30

    Gojek

    Jakarta

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