Job Description
- Manage day-to-day showroom operations and maintain showroom appearance and display including functioning and facility.
- Maintain Display / Showroom Decoration as CI
- Replace product consignment and product update.
- Monitor Inventory stock and maintain showroom product storage
- Monitor showroom consumables e.g. drinking water, cooking material for event and material supply for product testing etc.
- Arrangement of price tag and spec card for showroom’s products
- Coordinate showroom’s events / activities
- Supervise showroom staff and coordinate with technician for product installation or product repairing
- Plan and create new opportunity to increase traffic and sales revenue
- Provide customer service e.g. handle customer inquiries and complaints.
- Collect customer data and develop a client database for CRM activities
- Manage inventory and sales reports
- Oversee and manage accuracy of selling process ex. payment, product delivery, installation etc.
- Prepare and send out quotation or products spec upon customer’s request.
- Responsible for events / activities in showroom e.g. cooking class, live cooking, sales activities etc.
- Analyze event effectiveness and implement relevant CRM activities
- Coordinate with Marketing and Sales Team to arrange showroom’s events
- Find the right partners to join showroom’s activities
- Plan annual activities e.g. CRM, cooking classes, strategic customer visit, in-store activities etc.
Qualifications
- Degree in Business Administration or related field.
- Experience 3 yrs+, Sales Function, Showroom or Retail Store Management, Customer Services, Event Management., Retail Home Appliances Business, Culinary Business etc.
- Effective communication skills, excellent interpersonal, self-motivated, ability to establish productive relationship with people at all levels, positive attitude.
- Able to speak in English is a plus point.
- Microsoft office (Excel Pivot, Vlookup)
Additional Information
Ps : This position will be 1 year contract based under third party.
HR Contact Person : Nahda Miftah Aulia