Sparepart Quotation Officer

Job Descriptions :

• Proactively contact customer to create leads
• Providing support for incoming customer inquiries in person or by phone, email and ensuring the request handle professionally
• Check and gather all the needed information for spare parts enquires from internal or external customers.
• Clarify and Identifying part numbers using provided tools (CRM, POD, SAP ERP, Windchill) also coordinate with field engineer if needed
• Check the master data for delivery time of the part required by customer, contact respective Buhler factory if missing information in master data
• Calculate the price in accordance to delivery term and mode of transport
• Create quotation in SAP
• Submit quotation to customer
• Proactively contact customer by phone or email or join visit with sales for quotation follow up
• Ongoing monitoring of open quotation until order is fulfilled. 
• Expedite into orders when needed for urgent case or machine breakdown under approval of supervisor
• Initiate proactively collaboration with internal in fulfilling customer request

Requirements :

• D3-S1 from Technical education background preferred
• Minimum 1-2 years experience in the same similiar field of work
• Familiar with SAP and good in excel
• Familiar with incoterms
• Familiar with drawings
• Fluent in english
• Able to work under pressure and deadlines
• Team player mentality
• Highly sense of ownership
• Solution and result oriented
• Want to learn
• Like administration and repetitious work