Spv Cafe/ Resto/ Coffee Shop

1. Supervise and support Coffee Shop staff, including baristas, cashiers, and servers. Provide guidance, training, and performance feedback to ensure a cohesive and motivated team.
2. Maintain a welcoming and customer-focused environment in the Coffee Shop. Interact with customers, address in
3. Oversee daily operations, including opening and closing procedures, cash handling, and inventory management. Ensure compliance with company policies, procedures, and health and safety regulations.
4. Maintain open communication channels with staff, management, and customers. Relay important information, address issues promptly, and foster a positive work environment built on trust and collaboration.
5. Monitor beverage preparation, food handling, and presentation to maintain quality standards. Conduct regular inspections of equipment, supplies, and facilities to ensure cleanliness and functionality

Qualifications:

1. Previous experience in a Coffee Shop or food service environment, with demonstrated leadership abilities.
2. Strong knowledge of coffee brewing techniques, espresso beverages, and specialty drinks.
3. Excellent customer service and interpersonal skills.
4. Ability to work effectively in a fast-paced, high-volume environment.
5. Strong organizational and problem-solving abilities.
6. Flexibility to work varied shifts, including evenings, weekends, and holidays.
7. Basic understanding of inventory management and financial principles.