- Be responsible for the overall operation of a unit providing application management services to the client
- Providing bug analysis, troubleshooting and resolving problem
- Building SQL queries for data analysis and generating reports to clients
- Controlling quality of data and provide remedial actions
- Be proactive and propose improvements that will enhance team effectiveness and efficiency
- Capitalizing on reccuring issues and share into knowledge base
- Enthusiasm and willingness to progress within a functional environment