AlamatMAIN RESPONSIBILITIES:
Customer Service and Performance
- Provide welcoming, helpful, professional service to all customers at all times.
- Tell our stories and philosophies.
- Assist customers with product and services selection and information.
- Offer customers the available Daily & Deluxe Services and By Appointment activity.
- Offer a Hand & Arm Massage as a ‘Thank You’ to the customer.
- Obtain customer data for CRM program.
Stock
- Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
- Ensure that the stock room is kept tidy and highlight any discrepancies or issues to the Manager.
- Communicate low on stock and out of stocks to the Manager.
Team Work
- Give great internal customer service and develop good working relationships with colleagues.
- Be punctual and manage time at work effectively.
Administration
- Assist with inventory counts.
- Take bookings for Daily & Deluxe Services and By Appointment Events.
Requirements
Education:
- Minimum high school education, college background preferred.
Job-Related Experience:
- 2-3 years retail experience required.
Effort:
- This position requires excellent communication skills to be performed on a daily basis.
- This position requires moderate physical effort. Some unpacking and packing of materials is required when restocking the floor supplies.
- There may be moving and setting up of displays and other events taking place in your location.
Working Conditions:
- Freestanding Stores (retail selling floor).
Image & Dress Code:
- Adhere to grooming guidelines all the time.
- Hair and makeup must be clean and simple.
- Dress in simple, black & white, no patterns
Benefits
- Share Commission: RM900 - RM1800
- Personal Commission: RM600 - RM1200
- FSS Allowance (Only for FSS): RM200 - RM400
- Annual Wage Supplement : 1 month of basic salary (upon confirmation)
- Free Cosmetics: RM1,650/ quarterly
- Working Days: 5 days / week
- OT claim : Entitled
