Requirements :
Maximum 35 years old
D3/D4, Bachelor's Degree in Engineering (Electrical/Electronic) or equivalent
Have 3 years working experience in the related field is required for this position
Have proven ability to manage after sales service operational strategic plan
Fluent in English (both speaking and writing), can speak mandarin will be a plus (not a must)
Have a wide knowledge in air conditioning installation, maintenance, trouble shoot and service
Hard work, like challenge and have a leadership skill
Can work as individually and as a team player
Have responsibility and have a good disciplinary
Job Description
Responsible to manage after sales service activities and make strategic plan to increase customer satisfaction rate.
Responsible to supervised the quality of installation, maintenance, and service especially in our project area
Monitoring performance of after sales service staff in head office and all branch
Responsible to analyze the problem in after sales service department and provide the solution
Maintain a good relationship with ASC in Jakarta and all branch
Control ASC, dealer and branch after sales service reports
Review and perform all spare part inventory matters including stock report and warehouse management
Prepared timely and accurate management report due after sales service management
Organize technical training activities both internal training or external training activities
Devise a plan to training our ASC, dealer, technician