Technical Writer

You will be responsible:

• Determine the clearest and most logical way to present information to ensure reader comprehension.
• Generate innovative ideas for content and workflow solutions.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for improvement.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized documentation.

Requirements:

• Bachelor’s degree in relevant technical field
• 0-1 years industry experience as an effective Technical Writer (Fresh Graduate are welcome)
• Detail oriented and open minded for changes
• Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

Preferred requirements:

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience

We offer:

• Attractive salary including THR
• Work in dynamic environment
• Health Insurance (after passing 3-month employment)
• Work in a startup with rapid innovation and experimentation
• Out-of-town, transportation and mobile phone allowance
• Quarterly company gathering
• Annual company outing within Indonesia and ASEAN region

We will give you chance to grow, and if you demonstrate high performance during 1-year contract based, you will be promoted to a permanent employee and entitled annual performance bonus for the next year.