Telemarketer (Customer Success Specialist)

Are you a Telemarketer that considers yourself as a confident, organized, and creative in delivering outstanding telesales communication and able to work with the team and want to have a new place to continuously grow your career and capabilities?

Fokus Target as a modern demand generation and digital agency that is already recognized by Top companies such as Microsoft, Dell, HPE, IBM, Lenovo, Cisco, SAP, Tech Data, NetApp, etc is growing rapidly from 3 employees to 60 employees in less than 3 years. We are also able to pivot our business during a pandemic and grow even stronger by keeping adding teams and launching new services.

WE:

• Care about your career growth

• Work to give SOUND advice to Top 10 Global IT companies

• Care and have a framework to successfully build relevant capabilities that align with industry

• Are a modern agency that grows rapidly and ready to compensate and coach our employees

• Want to help you to REACH your POTENTIAL to the fullest!

What would you do:

• Identifies prospects by reading telephone, directories, and other prepared listings.

• Calls prospective customers by operating telephone equipment, automatic dialing

• systems, and other telecommunications technologies.

• Influences customers to buy services and product of B2B IT Products such as a

• server, storage, and software by following a prepared sales talk to give service and

• product information and price quotations.

• Sends promotion or brochures thru email to the prospects.

• Improves the tele-script is needed.

• Be proactive in doing the telemarketer’s role.

• Works to achieve the target.

• Completes the database if any outdated data.

• Writes phone conversation reports using Microsoft Excel.

• Follows up the prospects proactively to achieve the target.

What You Need to have:

• Experience in Telemarketing minimum 2-3 years

• Bachelor’s degree from any study.

• Fluent in English is a plus.

• Product knowledge in IT industry is a plus.

• Basic Microsoft Excel.

• Result and target driven.

• Persistence, time management, customer service, and prospecting skills.

• Handle objection and rejection.

• Discipline and professional.

Check out about us at www.fokustarget.com