Telemarketing Officer

We are actively seeking a dynamic Telemarketing Staff to join our team in the Online learning English course. This role requires a strategic thinker with a background in telemarketing or sales and a keen understanding of the training landscape. This English online Learning course is in Alam Sutera, South Tangerang. and as a telesales person, you have to approach potential customers via WhatsApp chat and telephone calls for the products and services offered.

Our advantage:
- Competitive salary and comprehensive benefits
- Pleasant and open working environment
- International team and diverse cultures

We look forward to seeing how you will take our business to the next level.

Job Descriptions:

• Ability to identify customer needs and match Service; effective communication skills, strong negotiation skills, and product sales capabilities;
• Contact Potential Customers via WhatsApp Chat
• Make telephone calls to potential customers
• Through the company's on-the-job training, become familiar with the product content, communicate with students and understand their needs, and carry out final results;
• Regularly maintain customer relationships, improve service satisfaction, and ensure service continuity.
• Answer questions and calls from customers
• Explain product knowledge and awareness to customers
• Receive complaints from consumers

Learning Ability

• Have strong learning awareness and methods, and be good at absorbing new knowledge;
• Ability to serve customers;
• Sincere attitude, maintaining and serving customers through professional abilities.

Qualifications:

1. Bachelor's degree in Marketing, Education, Communication,  or a relevant advanced degree is a plus;
2. Proven 1-2 years of experience in the sales or telemarketing sector;
3. Priority will be given to those who have experience in the online course; have a basic understanding of the education industry especially English;
4. Understanding of sales Q&A, FEAB and other knowledge.
5. Can work in shifts