Telemarketing Officer (Placement In Medan)

Are you a high achiever, love to communicate on the phone, and want to take rewards at work? This position will be a fit for you!

What Will You Do:

• Conduct sales campaigns by telephone (outbound leads activity) and receive incoming calls to hotline numbers (inbound leads activity) to promote iForte products and services
• Make phone calls to prospective customers who respond to advertisements
• Handling orders, complaints, and questions about the needs and problems raised regarding products or services via email, and social media (Correspondent activity)
• Recap and input data Sales Call (obtain customer information, including names and addresses) to be followed up by Sales Team
• Obtain contact details of potential customers from sources such as telephone directories and purchase lists
• Contact customers regularly to follow up on initial interactions
• Coordinate closely with the sales and marketing team to ensure maximizing the data outputs.

What Will You Need:

• Have a minimum of 2 years of experience in a Telemarketing/Telesales role.
• Minimum Diploma's degree in any major.
• Preferably have experience in Telemarketing B2B / Leads Generator.
• Good communication skills.
• Relationship-building and interpersonal skills.
• Analytical skills, and problem-solving.
• An active and self-driven person.
• Knowing Microsoft Excel.

What We Offer:

• You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia.
• You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
• Competitive benefits and exceptional career experience.

You will be working as part of iForte, one of Protelindo’s subsidiaries that focuses on the provider of data communication & connectivity network services based on optical cable, wireless, and VSAT.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.