Tenant Relation Staff (Office)

Placement Location: DISTRICT 8 - SCBD Jakarta Selatan
 

Qualifications:

• Diploma or preferred Bachelor's degree in any major 
• Minimum of 1-2 years of experience in a similar role in Building Management for Office Tower ( Strata Title Experience is a plus )
• Fluency in English is required; proficiency in additional languages is a plus
• Excellent communication and interpersonal skills to interact effectively with tenants and team members
• Collaborative and creative mindset, ability to work effectively within a team and on to deadline
• Good negotiation skills and problem solving ability
• Dedication to maintaining high levels of service

Responsibilities:

• Handle all tenant inquiries and complaints.
• ensuring that the property's services and facilities meet or exceed tenant expectations.
• Leverage hospitality skills to enhance the overall tenant experience.
• Maintain tenant correspondence by phone, email, and Whatsapp with quick response.
• Manage the tenancy report regularly.